Coupling half with a keyed bore, two threaded studs, a nut and two keys
Request a Quote

How to order

Request a quote

Send us a drawing, a photo or the part itself. We reply with a quote or with the questions we need answered. Email your drawing, material grade, quantity and required date to orders@mse.engineer, or use the form on this page. Several parts? Send your RFQ or parts list and we quote every line. No drawing? Send us the part. Ask us for the lead time when you request a quote: it depends on the part.

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Quote a part Call (011) 828 9825

Request a quote by email

This form opens your email program. It sends your answers as an email to orders@mse.engineer. Attach your drawing, photos or parts list to that email before you send it. Prefer to write your own email? Send it to orders@mse.engineer.

Fields marked * are needed to prepare a quote.

Email or phone, at least one, so we can reply.
In +27 format, for example +27 11 000 0000.
What do you need?
Required date and urgency
Add detail (optional)
A grade, or write “match the original” or “please advise”.
For example a material certificate, an inspection report or your QCP. The quote will say which we supply.
Treatments and coatings
Will you supply the material or parts?
Can you send a sample part?

How we use your details

We use the details and files you send to prepare and follow up your quotation and, if you order, to make and deliver your part. If you tick the box below, we will also send you occasional news. Fields marked * are needed to prepare a quote; without them we cannot reply. You may ask to see or correct your personal information, ask us to delete it where the law does not require us to keep it, or object to how we use it. See our Privacy notice.

What to send for an accurate quote first time

  1. The drawing, with its number and revision (PDF preferred). No drawing? The pump make, model and size and where the part sits in the pump, photos, or the part itself.
  2. Material grade, and condition where it matters (for example 1.4057 QT800, or 431 at HB300). Not sure? Write "match the original" or "please advise".
  3. Quantity now, and any repeat quantity you expect.
  4. Required date, and whether it is routine, a planned shutdown (give the date) or a breakdown.
  5. Documents you need, such as a material certificate, an inspection report or your QCP. The quote will say which we supply.
  6. Treatments and coatings on the drawing: heat treatment, hard chrome, thermal spray, hardfacing.
  7. Free-issue material: say if you will supply the bar, castings or parts.
  8. Delivery address, and whether you order by purchase order or through a supplier portal.

Repeat order? Quote the drawing number and revision, and we work from it.

Repair? We agree a written scope of work with you first, and a QCP where you need one.

Ordering through a portal? We work with customer purchasing portals as well as emailed orders.

Rough cast iron housing with a freshly machined face and bore

What happens next

  1. We send the quote, or the questions we need answered first.
  2. You send the order; we check it against the drawing number and revision.
  3. We make, inspect and deliver, with the documents agreed at quote stage.

Need a part made?

Send your drawing or sample to orders@mse.engineer or call (011) 828 9825.

Quote a partCall (011) 828 9825